General terms and conditions

download our complete general terms and conditions here (pdf).

Terms of payment

  • Place of delivery and area of jurisdiction is Vienna, the contract shall be interpreted in accordance with Austrian law.
  • The commodity remains up to the complete payment of the purchase price including all additional charges our property.
  • First delivery to new customers generally against cash on delivery or prepayment.


  • Prices in Euro, exkl. VAT, by meter, by piece or by m2 for full packing unit. For orders below one packing unit plus 25% surcharge for small quantities.
  • Products with prices declared “n” or “netto” are prefinished products with extended processing and service. These prices are net prices.
  • Prices ex works.
  • Orders below 100 Euro against cash on delivery, plus 12 Euro packing charge.
  • Products with length of 4 meters and longer plus freight surcharge € 1,-/meter (no discount possible).


  • Express delivery to Austria (within 24 hours) per parcel service possible. Please contact us for detailed delivery conditions depending on the product, quantity and recipient country.


  • Standard length for wooden mouldings 180-305 cm (random length).
  • Approx. 5 – 25% proportion of short lengths depending on profile and timber.
  • Standard sheet size for wooden trellis 600 x 1200 mm.


Our products are manufactured from solid woods. Any color or structure differences are characteristics which distinguish a natural material. For special orders please note that our delivery tolerance is -5%/+10% under/above the ordered quantity.