​Useful information about us here!

We offer special commissions from 100m - ask for your desired profile for mouldings or handrails! Individual offers are made. Simply use the request form to inquire about your chosen moulding. Just specify your chosen shape, dimensions, quantity, type of wood and surface and we will let you know whether we can offer you a special commission.
In the case of special commissions, a 5% underdelivery and a 10% overdelivery are possible.

Most of the products are hardwood from beech (lightly steamed) and oak (American white oak or European oak). Many profiles are also available in spruce. These types of wood are part of our permanent stock range.
We also offer some on stock products in maple (European maple), alder (European alder), ash (European ash), cherry (American), larch and nut (American). If you would like a catalogue profile in one of these types of wood, it can be produced for you from 100 running meters, even if it is not one of our on-stock items. Our price guide ​​can be found on page 37 in the 2020/21 catalogue.

Here is an overview of our types of wood:



Please note that differences in wood colour and grain are natural. They are a testament to the authenticity of the wood as an individual natural product.

We mainly process natural materials that come from forests that are managed in an ecologically, economically and socially sustainable manner. Products with FSC^TM or PEFC certification contribute to environmental protection. By purchasing certified products, you are showing that you support natural management of forests around the world. You are helping to protect forests - for present and future generations. Therefore, you are contributing to the fight against illegal logging.

We can manufacture and deliver including FSC^TM or PEFC certification on request. The request for certified products must be known at the latest when the order is placed; afterwards we cannot issue delivery and invoice papers including certification.

In general, our on-stock mouldings are running meter goods in lengths between 180 and 305 cm. Spruce mouldings can be up to 400 cm long. The catalogue prices are in relation to running meter products from a purchase of the defined VPM (packaging quantity) = 1 bundle
A part (max 15% per bundle) can be short products (lengths from 70 cm). Wood is a natural material and is not always available on the market in the same lengths. In addition, defects in the wood such as knotholes, cracks, etc. are cut out by us and these rods are then only available in shorter lengths.

If you need a certain length, our employees will find the optimal length for you or the mouldings will be cut to size. Additional costs will be charged for this additional service (for most types of wood there is + 15% length surcharge on the price per meter, for spruce there is + 25% length surcharge for desired or approximate length).

Handrails: Our handrails are available as piece goods in one of the on-stock standard lengths (tolerance -0 / + 10 cm). See table for available lengths. (attention: subject to interim sales). Approximate lengths (tolerance -0 / + 10 cm) and fixed lengths (tolerance -0 / + 1 mm) possible, with a longer delivery time plus a flat rate for lengths per cut piece. 

Wooden mouldings: Your required length can be up to 30 cm longer and can also contain multiple lengths (for example, 2 pieces of required lengths of 120 cm are prepared in a pole of 250 cm in length). We charge a + 15% length surcharge on the meter price for mouldings, and a + 25% length surcharge for spruce.

If the additional tolerance of up to 30 cm is too high for you, we can shorten your required lengths to an approximate length (tolerance -0 / + 10cm.)

You can also order a fixed length, for this purpose the moulding is cut cleanly on both sides with millimeter precision (tolerance -0 / + 1mm) and you do not need an additional cut before assembly. For this service, we charge a length surcharge of + 25% on the meter price for mouldings, and + 30% for spruce mouldings.

Please note! For handrails you pay a basic price (the next larger handrail available in stock) + a flat rate for lengths per cut piece
The cut-off part is not supplied as standard, if you wish this, this must be stated when ordering.

Due to our production machines and the available (storage) space, we cannot offer piece goods more than 4m long. Extensions can be made possible by a plug-in or screw connection.

Finger-jointed means that two solid wood parts interlock with wedge-shaped teeth and are glued together. This creates a stable and almost distortion-free connection between shorter pieces of wood to form a long piece of wood. Finger-jointed handrails are a more sustainable and resource-efficient product. Shorter pieces of wood can also be used during production, so that as much of the tree as possible is processed.

See our fact sheet.

Handrails: Round handrails are available in the most popular types of colourless wood on stock! The description of our standard lacquer can be found in our catalogue 2022 on page 13.
Our stained version is available to order from 50 running meters and oiled from 10 running meters.
You can order in your desired RAL colour from 100m, marking resistant RAL coatings (scratch-resistant) in white from 50m.

Wooden skirting boards: Some types of skirting boards are available in stock with clear varnish and white varnish. You can find these articles on pages 40-42. We also keep the corner moulding EL27 in white on stock for quick availability (see page 38).
From 1 VPM (1 bundle) order quantity, we can lacquer in colourless / natural (1 x painting is sufficient e.g. for skirting boards, 2 x painting for surfaces in the visible area). Other surface treatments offered are staining, colour painting, and oiling. The standard colours for RAL paintwork are white 9010, gray 7000, black 9005. We are happy to offer other colours on request from 50m.
The surcharges for the surface treatment of standard mouldings can be found in the catalogue 2022 on page 21

Lattice /Trellis:  Cladded wooden lattices are always delivered raw. Lattice panels can also be painted in a colourless or white lacquer finish from an order quantity of 7.2m².

Please note that our products are only suitable for use in dry rooms. Wood is a piece of living nature. If it is damp or wet for a long time, it can absorb water which changes its shape or can cause a greying discolouration.
Our products are made from solid wood. Any colour or structure differences characterize this natural material.
The only exception is our outdoor handrail - made from accoya.

In the case of grids, the top layer indicates the direction in which the upper panels are directed. This is especially important if you want to combine several grids.
The top layer is on the left, i.e. the upper layer of the panels is directed to the left. The grid is therefore to be considered as follows:

Stock size (fix W 1.200 x H 600 mm)

Cut to size

 


... or so:

How quickly you receive your products, depends on a number of factors.

Is it a stock item or a special order? We have most of the products in stock. The average shipping time (consignment and packing) is 1-2 days. The transport time depends on the place of delivery and the shipping method (standard or express).

If it is a special commission or custom-made, production will take longer. Here we provide delivery time information on request. In the case of special commissions or custom-made products, the production and delivery times generally begin with the receipt of payment.

Important: Delivery is always from Monday to Friday.

Please note that during the company holiday (1-2 weeks in winter and summer) email inquiries cannot be answered and orders cannot be sent. For orders that are received during our company holiday or whose production relates to the time of our company holiday, the delivery time is automatically extended by the duration of the company holiday.

By prior arrangement, you can also collect your order directly from our site in Brunn / Gebirge (A-2345). Mon-Thu 7 a.m.-4 p.m., Fri 7 a.m.-12 p.m. Please select this option when placing your order.

A room humidity of 45% to 65% at around 20 ° C room temperature is ideal for storing, processing and using our panels. Keep the panels in the foil packaging until processing, the foil is a protection against gross fluctuations in humidity.

Every connection of our panels is point-glued with D3 glue. This gluing is heat-resistant.

Caution: Water-soluble surface materials can cause the individual panels to swell and therefore temporarily overstress the panel. Avoid hitting the panel or overstretching it when handling!
Surface treatment is possible with conventional lacquer. When painting, please note that not only the visible but also the back should be painted.
Cutting: When cutting the panel, please make sure that it is in contact with the top and bottom (avoid “flapping” the panel).
Over-lapped trellis: slight joints cannot always be avoided.

Our ventilation grilles are for recessed mounting. Since they are ground as the last step, a tolerance of +/-2mm must be taken into account. We therefore recommend that you only make the cut-out when you already have our ventilation grille in-house in order to determine the actual size (rebate).

dukta flexible wood is suitable for use in interior design.

The panel can be cut to size and drilled with standard tools for wood. Use new or well sharpened tools. High cutting speeds and fast cutting sequences should be avoided.

Due to the multitude of possible uses, there are also several options for mounting. You can find an example describing a corrugated wall mounting here.

dukta video - assembly instructions
Check out our short video. A brief and clear illustration of dukta wall mountings: VIDEO

STEPWOOD® is suitable for use in interior design. STEPWOOD® panels can be processed, cut, milled, drilled and sanded with standard tools for wood. Use new or well sharpened tools. High cutting speeds and fast cutting sequences should be avoided.

When fixing, the substrate must be dry and sufficiently stable. Use the appropriate assembly material for the assembly.

Please find detailed assembly instructions with pictures here.

STEPWOOD® - assembly instructions Check out our short video. The assembly of Stepwood® Original is illustrated briefly and clearly: STEPWOOD - assembly instructions

Skirting boards are measured and cut if necessary, for example with a miter saw.

There are various options for attaching the mouldings. Most often, skirting boards are attached to carpets, parquet or laminate with small steel pins or dowels and screws. The disadvantage: nails break easily with hard plaster or masonry and quickly damage the moulding. Dowelling, on the other hand, is relatively complex and usually associated with a lot of dirt.

Gluing skirting boards is more advantageous. This can be done quickly, cleanly and without the use of tools. Every do-it-yourselfer can lay skirting boards without any technical training.

The dukta® panels are best cleaned dry - with a feather duster or vacuum cleaner.

Do not clean mouldings with a wet cloth but wipe them regularly with a slightly damp cloth. When cleaning the floor, water should not get on the skirting boards. Do not use abrasive cleaners, foaming detergents or products containing ammonia.

Clean panels with a damp cloth, then wipe dry. Please make sure that the cloth is free of any abrasive dirt. Clean stubborn dirt with a mild cleaning agent. Please do not use any abrasive cleaning agents or cleaning agents that contain alcohol or solvents. For Stepwood® with a brushed surface, we recommend simple cleaning with a feather duster.

Do not clean your trellis with a wet cloth but wipe them regularly with a slightly damp cloth. Avoid high humidity to avoid swelling of the individual panels and leading to a possible tension in the panel. Do not use abrasive cleaners, foaming cleaners, or products containing ammonia.

Changes to the wood colour and grain are natural and testify the authenticity of the wood as an individual natural product. Expose the wood to the most even light possible. Wood changes in colour over the years depending on the intensity of UV radiation.